Privacy Policy

Last Updated: Dec 03, 2025

This Privacy Policy describes how Splead (“Splead”, “we”, “us”, or “our”) collects, uses, and shares information when you use our website, mobile application, and related services (collectively, the “Platform”).

Splead operates as a technology platform that connects service merchants with independent agents. Splead does not provide services directly and is not a party to transactions between users.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Name
Email address
Phone number
Business information (if applicable)
Account login credentials
Job-related information submitted through the Platform

b. Automatically Collected Information

Device information (device type, operating system)
Log data (IP address, access times, pages viewed)
Usage data related to interactions with the Platform

c. Location Information

We may collect approximate location data to enable location-based job matching and platform functionality.

2. How We Use Information

We use collected information to:

Operate and maintain the Platform
Facilitate job coordination between merchants and agents
Communicate with users regarding accounts, jobs, or support requests
Improve platform functionality and user experience
Comply with legal and regulatory requirements
Prevent fraud and ensure platform security

3. Information Sharing

We may share information in the following circumstances:

a. Between Platform Users

Limited information may be shared between merchants and agents solely to facilitate job coordination.

b. Service Providers

We may share information with trusted third-party service providers that support platform operations, including but not limited to:

Payment processing
Messaging and communication services
Hosting and analytics services

These providers are authorized to use information only as necessary to provide services to Splead.

c. Legal Requirements

We may disclose information if required by law, regulation, or legal process.

4. Payments

Splead does not process customer payments on behalf of users. Any payment-related interactions occur directly between users or through third-party payment providers. Splead does not store full payment credentials.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access or update your personal information
Request deletion of your account and associated data
Opt out of certain communications

Requests can be made by contacting us using the information below.

8. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@splead.com
Website: https://www.spleadapp.com